E-commerce Manager

Strategy Development and Implementation:

• Develop and implement e-commerce strategies to drive online sales and market growth.
• Coordinate with the marketing team to create and execute promotional campaigns.

Team Leadership:

• Lead and manage the e-commerce team, providing guidance, training, and support.
• Oversee recruitment and team-building activities to ensure a strong and capable team.

Operational Management:

• Oversee the day-to-day operations of the e-commerce platforms for The Group.
• Ensure smooth operations, addressing any issues promptly and effectively.

Performance Analysis:

• Analyze sales data, customer feedback, and market trends to optimize the shopping experience.
• Monitor key performance indicators and implement improvements as needed.

Cross-Functional Collaboration:

• Work closely with various departments, including marketing, IT, and customer service, to ensure cohesive operations.
• Collaborate with international teams to align strategies and operations across regions.

Responsibility and Accountability:

• Take full responsibility for the success and growth of the e-commerce platforms.
• Ensure that all activities comply with company policies and regulations, maintaining a high standard of business conduct.

Innovation and Improvement:

• Stay updated on industry trends and emerging technologies to keep the e-commerce platforms competitive.
• Propose and implement innovative solutions to enhance user experience and operational efficiency.

Budget Management:

• Manage budgets effectively, ensuring cost efficiency and maximizing ROI on marketing and operational expenditures.
• Prepare financial reports and forecasts to support strategic decision-making.