Norwegian Customer Support Specialist Hybrid In Malta

Are You a Norwegian Language Expert Were Searching for a Remarkable Customer Support Specialist!

About Us:
We are at the forefront of ecommerce and committed to delivering exceptional customer service. Join us in transforming the digital customer journey and making a meaningful impact on our customercentric mission.

Role Overview:
As a Customer Support Specialist you will handle customer inquiries and complaints through email and live chat without the use of phone calls.

Key Responsibilities:

• Understand and adhere to client policies and guidelines while maintaining uptodate knowledge.
• Provide customers with accurate and complete information using appropriate methods and tools.
• Achieve personal and customer support targets.
• Report trends common user errors and questions to management promptly.
• Identify workflow and automation improvement opportunities and propose solutions to relevant teams.
• Collaborate effectively with other internal and client teams.
• Balance workflow priorities according to stakeholder expectations.
• Support various workflows clients and markets as needed.

Requirements:

• Native Norwegian
• B2/C1 proficiency in English
• EU Citizenship or Maltese Residency Card

Why Join Us:

• Attractive Salary: We offer competitive compensation packages that recognize your skills and experience ensuring your contributions are acknowledged and rewarded.
• Performance Bonus: In addition to your salary there are opportunities for performance bonuses based on your contributions and achievements motivating you to excel in your role.
• Transportation Provided: Enjoy companyprovided transportation with designated pickup points at select locations for a hasslefree commute.
• Relocation Support: If youre considering moving we provide assistance to make the transition smooth and stressfree.
• Room for Growth: We prioritize professional growth and development offering advancement opportunities within the company as you thrive in your role.
• Hybrid Work Model: Our flexible hybrid work model allows you to effectively balance your work and personal life promoting a healthy worklife balance.

Ready to jump into the exciting world of customer support Submit your application today and well be in touch soon!

Remote Work :

No