Appointment Setter
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2-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
Job Description: Appointment Setter
(25 years of experience)
Position Overview:
As an Appointment Setter your primary responsibility will be to schedule appointments between potential clients and the companys sales representatives. You will play a vital role in generating leads initiating contact with prospects and setting up appointments to promote the companys services. Your efforts will contribute to the overall success and growth of the outsourcing business.
Key Responsibilities:
Lead Generation: Identify potential clients through various sources such as cold calling prospecting databases online research and networking. Gather relevant contact information and maintain a database of leads for followup.
Appointment Scheduling: Contact potential clients via phone email or other communication channels to introduce the companys services and set up appointments with the sales representatives. Utilize effective communication techniques to engage prospects and secure their commitment to a meeting.
Qualification and Needs Assessment: Conduct initial conversations with prospects to understand their business needs challenges and objectives. Gather essential information to determine if the companys services align with their requirements and identify the appropriate sales representative to handle the appointment.
Appointment Coordination: Coordinate schedules between the prospect and the assigned sales representative taking into account availability and geographical considerations. Ensure that both parties receive necessary meeting details including date time location (if applicable) and any additional instructions.
Followup and Reminder: Send appointment confirmations and reminders to prospects and sales representatives to minimize noshows and maximize attendance. Provide necessary information or materials to prospects before the meeting to facilitate productive discussions.
CRM Management: Utilize customer relationship management (CRM) software or other tools to track and update prospect information appointment details and communication history. Ensure accuracy and completeness of data entry to facilitate efficient followup and reporting.
Reporting and Metrics: Track key performance indicators (KPIs) such as the number of appointments scheduled conversion rates and other relevant metrics. Generate reports on appointment activities and outcomes to evaluate performance identify trends and provide insights to the management team.
Collaboration: Collaborate closely with the sales team and other internal stakeholders to align appointment setting efforts with business objectives. Share prospect feedback insights and trends to optimize lead generation and appointment conversion rates.
Continuous Improvement: Stay updated on industry trends market dynamics and the companys service offerings. Continuously seek ways to improve the appointment setting process refine scripts enhance prospect engagement and contribute to overall sales effectiveness.
Requirements
Qualifications and Skills:
High school diploma or equivalent; some college education is preferred.
Previous experience in appointment setting lead generation sales support or a related field is advantageous.
Excellent verbal and written communication skills.
Proficient in using CRM systems scheduling software and other relevant tools.
Strong organizational and time management abilities.
Attention to detail and accuracy in data entry and recordkeeping.
Ability to handle a high volume of calls and appointments while maintaining professionalism and a positive demeanor.
Familiarity with outsourcing industry terminology and services is a plus.
Goaloriented mindset with the ability to meet or exceed performance targets.
Strong interpersonal skills and the ability to build rapport with prospects.
Qualifications: Ability to manage a calendar and schedule appointments Proficiency with Microsoft Office tools such as Word, Excel, and PowerPoint Knowledge of marketing, advertising, and public relations Excellent written and verbal communication skills Excellent organizational skills Familiarity with social media platforms Proficiency with cloud-based platforms such as Google Docs, Skype, and other remote team messaging apps Strong time management skills and the ability to multitask Skilled in data entry Ability to work in a fast-paced environment High-speed internet connection Our Hiring teams policy is that: 1. We do not hire anyone who is not AT Least EQUAL or BETTER than ourselves" (at the level position in which they are entering). So for example, if it is a Jr. Scheduler position, that that person should be AT Least EQUAL or BETTER than ourselves when we were a Jr. Scheduler. 2. The person must have first and foremost 1. INTEGRITY, 2. ENERGY, 3. INTELLIGENCE. Without Integrity, 2 & 3 are void. 3. Even if we do not have a position open, or the Candidate is not looking at this time, to create a bench of great candidates. Our intent, just like a great sports team that wants to win, is to hire and keep the best players. We look to: 1. Hire people who want to advance in their learning and career. Never, Ever, Silo someone even in their day-to-day routines. 2. Find people who are looking for a long career and consider the people they work with their work family and treat them as family. 3. Everyone should be a Mentor and help others to advance in their promotions. 4. Find candidates who are thinkers, problem solvers and can think outside the box. 5. BE RELENTLESSLY OBSESSED to be on the Fortune 100 Best Companies to Work For.
Employment Type
Full Time
