Junior Dedicated Advisor

Achieve Test Prep

We believe our employees empower our company and are the reason behind our success. We are the nations largest educational consultant and test prep center specializing in creditbyexamination degree paths headquartered in Wayne New Jersey.

Most working adults struggle to overcome the many obstacles associated with obtaining their college degree. Achieve acts as a counselor advocate and partner helping students achieve their degree in less time with less effort and for less money by utilizing an alternative path to earning college credit known as the creditbyexamination process. Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way by instead passing just one testout exam. While our creditbyexamination programs can shorten the path to any degree at virtually any college the field where we have the most significant impact is the nursing profession.

Employee engagement and development is one of the keys to our success at Achieve! Embracing a workfromhome model for the entire company all employees enjoy a better worklife balance through flexible work schedules. We are dedicated to fostering an inclusive workplace where diversity is celebrated and equal opportunity is the cornerstone of our culture.

NOTICE: It is essential to attempt the prescreeners provided during the application process. Applications lacking completed prescreeners will not be taken into consideration for this position.

Why Work For Us

Founded in 2008 in the U.S. Achieve is a 100% remote company that hires the best candidates from around the world. Become an integral part of a work culture that is diverse flexible collaborative and compelling. We are a growing company that provides financial security with opportunities for professional growth as well as the ability to:

• Work entirely from the comfort of home
  

• Set your own work schedule
  

• Earn a competitive compensation commensurate with your location
  

• Know that your ideas and opinions are important and will be heard
  

• Help change lives through education
  

At Achieve you are guaranteed to make a difference every day both in the work you complete and in the lives of our customers.

Achieve is an equal opportunity employer that is committed to diversity in its workforce. We post our open positions on multiple job boards in an effort to attract candidates who represent different backgrounds experiences identities and perspectives.

We believe this well rounded approach positions Achieve to make employmentrelated decisions based exclusively on jobrelated qualifications without disregarding applicants because of their race color national origin religion gender age marital status disability veteran status citizenship status sexual orientation gender identity pregnancy genetic information mental health or any other status protected by law.

NOTICE: It is essential to attempt the prescreeners provided during the application process. Applications lacking completed prescreeners will not be taken into consideration for this position.

Job Summary:

As a Junior Dedicated Advisor at Achieve Test Prep you form part of the first point of contact grouping for the organization. This is a critical resource for the organization. You set the tone for the majority of the interactions we have with our clients. Your ability to deescalate difficult situations and add value to all inbound contacts drastically improves our overall ability to deliver consistently high customer satisfaction ratings. Ultimately all clients that you make contact with whether via a phone call chat sms or email need to feel that you have their best interest at heart and that you will either resolve their problem or connect them to the best possible resource to address their concern.

Roles & Responsibilities:

• Capable of working with frequent interruptions and changing priorities.
  

• Effective time management organizational skills and ability to meet established deadlines.
  

• Must have strong interpersonal skills maturity and good judgment and be capable of communicating with a diverse range of individuals.
  

• Must be able to multitask.
  

Desired Skills & Experience:

• Ability to work in a team setting
  

• Proficient computer and email skills
  

• ENGLISH (Fluent Only) Must comprehend and communicate both written and verbally in English