Branch Manager
Posted on :
24-07-2024
Employer Active
1 Vacancy
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Job Description
- Supervises Account Officer(s) DSA and BETA Agents
- Responsible for the Branch Growth Profitability Sales Service and Personnel Management in line with assigned Budget and the organizations standard.
- Oversee EMS and other branch meetings
- Regular environmental scanning to identify business opportunities.
- Ensure collaboration amongst all units of the branch.
- Ensure the branch has adequate work tools.
- Ensure efficient and timely service delivery at all touchpoints in line with the bank s service grid.
- Drives branch budget.
- Customer engagement (Physical and Virtual).
- Review and recommend loans for approval
- Manage loan portfolio.
- Responsible for the teams Sales/Service plan.
- Ensure the branch ambience is in line with the Banks standard
- Periodic review of direct reports
- Prepare and present branch performance
- Conduct business premises spot check
Requirements
At least 6 years experience in sales customer service including at least 1 year in a supervisory role.
Indepth knowledge of retail policies procedures and branch operations.
Strong Credit/Financial Analysis Skills
Understanding of lending regulations.
Ability to influence motivate and train others
Problem solving skills.
Effective communication/Presentation skills
Good Interpersonal Skills
Conflict Management Skills
Managerial/Administrative Skills
Team building
EDUCATIONAL REQUIREMENTS
A good first degree in any discipline and a Masters degree. A professional qualification will be an added advantage
Employment Type
Full Time
Key Skills
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