Front Desk Administrator

About the Role

We are seeking a professional and proactive Front Desk Administrator to be the face of our

office and provide administrative support to our real estate agents. You will be responsible

for greeting clients and efficiently addressing or redirecting their inquiries to appropriate

personnel. If you thrive in a fastpaced environment and have a passion for real estate apply

now to join our winning team!

What s Involved:

Answer all incoming calls and forward calls to the appropriate personnel

Respond and speak to all clients in a friendly and professional manner that

represents the brand and image of the organization

Facilitating the preparation labelling and cleaning of Open House signs for agents

Upload and update listings to TRREB s MLS system

Provide an excellent first impression of Property.ca

Use BrokerBay to log and confirm showing requests

Provide customer support to sales representatives

Receive deposit cheques and issue receipts

Other administrative duties as assigned

Talent Specs

Proven customer service with a timely response to customer inquiries in a pleasant courteous and professional manner

Ability to identify the needs of both our clients and agents using superior communication skills.

Excellent computer skills with knowledge of Adobe and Microsoft Outlook

Minimum 2 years experience in the real estate industry is mandatory.

Excellent analytical skills and organizational skills

Independent worker and approachable positive and respectful team player

Ability to handle a very busy fastpaced environment with multiple priorities.

This position requires working the front desk at the corporate office MonFri 5pm to 9pm with alternating evening weekend shifts.