Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports.
Prepare a Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area.
Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)
Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring DepositFixed Deposit activation)
Ensuring account activation and subsequently maintaining the health of an account.
Ensure superior customer service to capture a larger wallet share of the population.
Spearheaded resolution of customer queries and issues.
Assess and evaluate the clients needs and generate new sources of revenue by leveraging crosssell opportunities as per their lifestyle risk profiling and requirements.
Ensure compliance as per the bank requirements.
Recommend process changes to improve service efficiency and quality across the branch network.
Provide support for the implementation of livelihood advancement and community development initiatives.
Recommend process changes to improve service efficiency and quality across the branch network.
Provide support for the implementation of livelihood advancement and community development initiatives.
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