Resident Relationship Manager

We Are Hiring!

Key Responsibilities:

1. Customer Acquisition and Relationship Management:
   

   • Develop and maintain relationships with new and existing customers.
     
   • Conduct field visits to generate leads understand customer needs and promote NEXA vehicles.
     
   • Provide personalized service and maintain a high level of customer satisfaction.
     
   • Address and resolve customer inquiries concerns and issues promptly.
     

2. Sales and Target Achievement:
   

   • Achieve monthly and quarterly sales targets set by the management.
     
   • Promote NEXA vehicles and related services to potential customers.
     
   • Prepare and deliver sales presentations to prospective buyers.
     
   • Follow up with potential clients and close sales deals.
     

3. Market Analysis and Reporting:
   

   • Analyze market trends and customer feedback to identify potential opportunities and areas for improvement.
     
   • Provide feedback and suggestions to the management team regarding customer preferences and market dynamics.
     
   • Prepare and submit regular reports on sales activities customer interactions and market trends.
     

4. Administrative Duties:
   

   • Maintain accurate records of customer interactions and sales transactions.
     
   • Ensure compliance with company policies and procedures.
     
   • Coordinate with the dealership s sales and service teams to ensure a seamless customer experience.
     

5. Field Sales Activities:
   

   • Conduct regular field visits to various locations within the assigned territory.
     
   • Organize and participate in promotional events exhibitions and marketing activities.
     
   • Stay updated with product knowledge promotions and competitive offerings.
     

Desired Skills:

• Customerfocused with a passion for delivering exceptional service.
  
• Good negotiation and problemsolving abilities.
  
• Familiarity with NEXA s range of vehicles and services is a plus.
  
• Willingness to travel extensively within the assigned territory.
  

Requirements

Qualifications:

• Bachelor s degree in any discipline.
  
• 12 years of experience in the automobile industry or related field.
  
• Strong sales skills with a track record of meeting or exceeding targets.
  
• Excellent communication and interpersonal skills.
  
• Ability to work independently and manage time effectively.
  
• Knowledge of local market dynamics and customer preferences.
  
• Proficiency in MS Office Suite and CRM software.
  

Benefits

Benefits:

• Competitive salary of 15000 per month plus performancebased incentives.
  
• Opportunity to work with a leading automobile brand.
  
• Career growth and development prospects within the organization.
  
• Comprehensive training and support provided.