Customer Experience Advisor - Ticketing agent with GDS Experience
Posted on :
17-07-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
17-07-2024
Job Description
WHO ARE WE
BOOMERANG MARKETING SA is a call centre successfully providing Business Processing support to local & international clients since 2005.
We boast a warm employeefocused environment including a company value of "Having Fun". Being forward thinking and stable weve adapted with strength to all 2020 has brought continuing to grow existing teams while currently on boarding new clients.
Our modern spacious funky workplace is conveniently located in Wynbergs Maynard Mall (next to Home affairs) for easy access to transport and surrounding shops.
MORE ABOUT THE ROLE
We are calling all travel and Tourism agents! Our client is a fast growing next generation brand in the travel industry providing travel customer services across the globe. The role requires your excellent Customer Service skills within an Omnichannel environment servicing these customers in English.
Thorough and rewarding training is provided by our highly skilled Trainers equipping those hungry for growth with bright opportunities to take their career into their own hands and make it happen.
Note : Some mobile devices may not be compatible and you will have to submit your application by using a desktop computer.
Requirements
- Minimum 2 years experience in the Industry
- GDS Experience Mandatory
- Airline & Ticketing experience Mandatory
- Fare rules including updates/voiding etc
- Must have extensive knowledge of the industry and deal with multiple codes and fares
The role requires your reliability flexibility professionalism great verbal & written English communication skills and a friendly "can do" attitude.
The successful candidates will be able to cope with multitasking in a fast paced demanding environment responding to emails chats and telephonic enquiries during their shift. The successful candidate will be proactive an independent thinker people centric possess the ability to do research offer alternatives and solutions and be prepared to go the extra mile and delight the customer.
Benefits
- This role gives you the freedom of Flexi shifts operating within a 24 x 7 working environment. You will be required to work weekend shifts. SAFE and FREE transport is provided to your home after shift.
- Competitive hourly rate based on productive hours delivered.
*Boomerang S.A. reserves the right not to make an appointment. Submissions from underqualified or overqualified may not receive a response.
Minimum 2 years experience in the Industry GDS Experience Mandatory Airline & Ticketing experience Mandatory Fare rules including updates/voiding, etc Must have extensive knowledge of the industry and deal with multiple codes and fares
Employment Type
Full Time
Company Industry
Airlines and Aviation / Aviation and Aerospace Component Manufacturing
Key Skills
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