Service Centre Supervisor

• Research escalated payable issues using the Procurement and Accounts Payable systems
  
• Demonstrates the values of The Company through words actions and by example
  
• Maintains good customer and employee relations
  
• Leads initiatives outside team to represent the group
  
• Preparing Salesforce reports by collecting analyzing and summarizing data and trends
  

Requirements

• Managing the daily running of the call center
  
• Setting and meeting performance targets for client delivery
  
• Maintaining the highest standards and implementing quality controls to ensure all information captured is accurately input and processed on time
  
• Ensuring all relevant training materials for the team are updated
  
• Communicating with team to gather information and resolve issues
  

Benefits