Technical Sales Consultant

PURPOSE OF POSITION

The Technical Sales Consultant will play a critical role in increasing revenue and growing the client base by implementing effective sales strategies and managing client relationships. The incumbent will be responsible for presenting and selling company products to both existing and potential clients identifying and contacting new clients and resolving client concerns to provide exceptional customer service.

Key Responsibilities:

Sales:

• Present and sell company products to current and new potential clients.
• Identify and contact new clients to expand the client base.
• Achieve budget and sales targets set by the company.
• Provide excellent customer service by promptly resolving client concerns.
• Increase market share and wallet share through proactive engagement with clients.
• Prepare quotations for existing and new products when required.
• Present new products to clients keeping them up to date on the latest offerings.
• Attend weekly sales meetings to provide updates and align with the sales team.
• Feedback on oppositions activity.

Stock:

• Check internal inventory to ensure products ordered are in stock.
• Collaborate with the admin team on stock pricing for quotes.
• If products are not available in the branch check other branches for stock.
• Follow up with the internal buying department to ensure timely delivery of products.
• Participate in the monthly stock take in the branch.
• Monitor customer stock levels ordering frequency and product types using Power BI CRM.

Admin:

• Capture orders via telephone or email and update the sales sheet.
• Respond to customer queries and resolve any issues.
• Prepare issue and follow up on quotes.

Remote Work :

No