Assistant Manager
Posted on :
12-07-2024
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Job Description
Roles and Responsibilities:
- Handling all logistics related queries which will be routed from the CS team through mails chats and calls.
- Closing urgent deliveries POD disputed cases raised from customers.
- Closing all the cases for customers within defined TAT.
- Need to take ownership and close customer queries with a positive response.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests.
- Having a weekly review with courier partners for improvisation on TAT and maintaining a quality of deliveries.
- Working with the CS team and other team members to improvise the process and enhance the quality of service for customers.
- Engaging with a cross functional team.
Employment Type
Full Time
Company Industry
Key Skills
- Restaurant Experience
- Fashion Retail
- Hospitality Experience
- Assistant Manager Experience
- Basic Math
- Management Experience
- Math
- Business Management
- Leadership Experience
- Supervising Experience
- Restaurant Management
- Retail Management
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