Accounts Receivable Settlement Specialist

Collections/Deductions AR Portfolio Management

PAY RATE: XX26.00HR
BILL RATE: XX37.70HR
SHIFT: 8 hours daily. Normal office hours. Hybrid after training
INTERVIEWS REQUIRED: 1st round phone and 2nd round video call
LOCATION: NorthPark 1000 Abernathy Rd Atlanta GA 30328 4th Floor
EXTENSION: possible up to 6 additional months
Waiver granted to start with DT and background completed within 30 days of start

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TOP MUST HAVES:
1. Collection Skills/ Follow Up
2. Research/Recons
3. High Volume/ Deadline and detail oriented


The opportunity:
The Recycle Billing and Accounts Receivable team within the North American Billing Hub of WestRock is seeking a candidate for the AR Settlement Specialist Role. This role is collections of past due accounts cash application research and reconcilitation of customer receivable accounts. The individual will report to the Accounts Receivable Manager and will work closely with external customers business unit plants and sales personnel and the corporate credit and cash application teams.



How will you impact WestRock
Communicate with business unit personnel and establish relationships necessary for timely resolution.
Perform all function of the SSAR Role at an expert or SME Level
Understand and ability to process large volumes of unapplied cash. Ability to work 70 Cases Daily
Maintain process and procedure documents so they are always up to date
Manage portfolios consisting of the largest volume Recycle Division Customers
Prepare analysis and reconciliation of Monthly Top 5 and Random 5 Audit accounts
Take a lead role in documenting team processes and procedures
Take a lead role in initial and ongoing training of new hires and coworkers
UAC Assistance Additional Responsibility
Participate/Initiate in training of new team members and distribute best practices to the team
Participate as a part of the SME group to evaluate recommend and deploy improvements to current processes procedures and systems
Assist with other areas as required
Run Unapplied Cash Weekly Fridays
Reporting Monthly
Collect and confirm payments of past due accounts. Process daily invoices for multiple facilities using multiple systems.
Reconcile customer receivable accounts. Research validate and resolve all invoice discrepancies.
Maintain UAC cash cases apply timely and accurately. Resolve customers that do not go through JDE Automatch.
Document Process and Procedures
Identify and explain status and risk of Credit Oversold Accounts



What you need to succeed:
Collection Experience ability to address mom and pop accounts as well as Medium to Large Companies

Fully Understand the Cash Application Process processing incoming cash cases from mom and pop accounts to large high volume companies.

Research and apply previous cases that were not 100% applied. You would be ensuring that payments are applied to the appropriate accounts/invoices. Identifies and resolves payment discrepancies and answer inquires pertaining to remittance. Requirement is that you process at least 35 cases a day.

Skillset to fix recurring issues regarding Cash this could be internally or externally with the customer. Out of the box thinking required. Process Improvement Minded.

Intermediate or above Excel (pivots and VLOOKUP s Used on a daily basis must know how to do VLOOKUP and Pivot tables and currently uses on a daily basis.

Experience and understaing in deductions and short pays.

Understands the invoicing process and the financial impacts

Understands brokerage transactions

Ability to follow and understand established procedures

Has initiative to act anticipate potential problems and address them early

Able to respond quickly to changing demands processes and update information

Excellent planning and organization skills.

Drive and motivation to hit metrics and deadlines

Motivation to improve process and procedures

Ability to set priorities and schedule activities effectively to ensure timely completion

Strong interpersonal skills; excellent written and verbal communications capabilities

Communicate Daily with appropriate customers (internal and external)

Complete Reports Timely

Ability to work independently in a professional manner with a team commitment

High ethical and performance standards for self and team

College Degree (accounting business or finance) strongly preferred

At least 2 years experience with collections/revenue/accounting or related function

At least 2 years of Accounts Receivable working experience

Strong attention to detail to detect errors and billing errors

At least 2 years experience with cash application

High comfort level with systems navigation

Clear and concise written and verbal communication

Organization in maintaining status of large customer portfolio

Proficiency in use of Microsoft Tools

Order Entry Systems / JD Edwards a plus

Intermediate or above Excel (pivots and VLOOKUP s)