Prepare training content on financial products financial planning tax components macroeconomics customer query handling FAQs by customers about 1 Finance offering etc.
Identifying the training needs of various roles and delivering training courses to employees across various levels within the organization
Design and create training manuals course materials assessments
Evaluate the employees progress and share feedback
Maintain records of training activities and track employee progress
Define the training strategies and schedules based on the organizational requirements
Coordinate with external training providers for NISM CWM CFP certifications etc. to arrange specialized training when necessary
Foster a positive learning environment and support a culture of continuous learning and development
Skills:
Strong coaching and problemsolving skills.
Excellent communication interpersonal and feedbacksharing abilities.
Passion for ensuring a positive member experience.
Strong organizational and time management skills.
Ability to lead and motivate others in a learning environment.
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