Become Customer Trusted Advisor. With extensive problem resolution skills, LCIA is accountable, trustworthy, and able to build lasting relationships with the team members, other Oracle teams and the customers at different levels of the reporting line up to CIO or equivalent business owner. Work closely with customers to align their business and industry requirements at different stages of their Cloud Journey to deliver high value services aligned with Oracle’s best practices and service delivery standards.
Leading CSS’s highly experienced delivery teams by providing technical governance and guidance.
Ensure successful handover from Implementation toward operations making sure the implemented infrastructure solution will fit the customer requirements.
Work closely with different CSS teams making implementation and operation of customer’s Mission critical environment a success.
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