He/ She shall act as a point of contact for all matters specific to the assigned accounts to build and maintain strong longlasting customer relationships. Representing the entire agency the position will establish maintain and nurture business relationships amongst existing clients by providing satisfying and engaging products and services on a longterm basis.
Gathers all relevant information from the client and crafts an accurate brief for the agency Answers/responds to client queries within 24 hours from receipt of email
Manages progress and ensures that projects are on time Properly works client budgets to ensure that it is utilized efficiently
Leads in pitching new ideas to current clients Collaborates with teammates and other agency departments
Be uptodate with the latest events that are relevant to your clients Share best practices to other members of the Accounts team
Requirements:
Minimum of 3 years experience in accounts/ relationship management
Minimum of 3 years experience in working with an advertising agency
Exceptional communication presentation and analytical skills that demonstrate the ability to present and influence key stakeholders at all levels of the organization
Experience delivering clientfocused solutions to customer needs Ability to juggle multiple account management projects at a time while maintaining sharp attention to details
Knowledge of Digital Marketing is a huge plus Must be amenable to working in a hybrid setup
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