Lead Business Analyst
Lead Business Analyst
Posted on :
05-07-2024
Employer Active
1 Vacancy
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Job Description
Location : Chennai
Exp: 7yrs
US shift (Onsite )
Key Responsibility Area:
(Specifies Key Result Areas for the Incumbent)
o Financial Services/ Consumer banking business(preferred)
with extensive product/solutions orientation related to Customer Onboarding Customer Service or related areas.
o Gathering and analyzing requirements for features and translating them into actionable solutions/products.
o Creating visual models such as flowcharts and diagrams to represent business processes and facilitate understanding and communication among stakeholders.
o Working closely with stakeholders including clients project managers and development teams to ensure clear communication manage expectations and address any concerns or issues that may arise.
o Assessing potential risks and developing strategies to mitigate them ensuring that projects are delivered on time and within budget.
o Collaborating with technical teams to design solutions that meet business solutions/products requirements and documenting them in a clear and concise manner.
o Coordinating and participating in user acceptance testing to ensure that the developed solutions meet the needs and expectations of endusers. o Analyzing data to identify trends patterns and insights that can inform decisionmaking and drive business growth.
o Playing a crucial role in managing organizational change by identifying the impact of proposed changes developing change management plans and facilitating smooth transitions.
o Continuously evaluating and improving processes systems and solutions to drive innovation and enhance business performance.
o Providing leadership to the solutions/product team assisting in delivering results business goals and commitments and supporting various special project assignments.
o A basic understanding of IT systems databases and software development methodologies (Agile)
Eligibility Criteria: (Skill set required to do the job Knowledge Tools Technical Knowledge Certifications etc.)
o Strong in Process Ma
Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow development. - Good To Have Skills: Experience with ITIL processes and ServiceNow certifications. - Solid understanding of ServiceNow platform architecture and development best practices. - Experience with ServiceNow modules such as Incident Management, Change Management, and Service Catalog. - Strong problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow development. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow solutions.
Exp: 7yrs
US shift (Onsite )
Key Responsibility Area:
(Specifies Key Result Areas for the Incumbent)
o Financial Services/ Consumer banking business(preferred)
with extensive product/solutions orientation related to Customer Onboarding Customer Service or related areas.
o Gathering and analyzing requirements for features and translating them into actionable solutions/products.
o Creating visual models such as flowcharts and diagrams to represent business processes and facilitate understanding and communication among stakeholders.
o Working closely with stakeholders including clients project managers and development teams to ensure clear communication manage expectations and address any concerns or issues that may arise.
o Assessing potential risks and developing strategies to mitigate them ensuring that projects are delivered on time and within budget.
o Collaborating with technical teams to design solutions that meet business solutions/products requirements and documenting them in a clear and concise manner.
o Coordinating and participating in user acceptance testing to ensure that the developed solutions meet the needs and expectations of endusers. o Analyzing data to identify trends patterns and insights that can inform decisionmaking and drive business growth.
o Playing a crucial role in managing organizational change by identifying the impact of proposed changes developing change management plans and facilitating smooth transitions.
o Continuously evaluating and improving processes systems and solutions to drive innovation and enhance business performance.
o Providing leadership to the solutions/product team assisting in delivering results business goals and commitments and supporting various special project assignments.
o A basic understanding of IT systems databases and software development methodologies (Agile)
Eligibility Criteria: (Skill set required to do the job Knowledge Tools Technical Knowledge Certifications etc.)
o Strong in Process Ma
Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow development. - Good To Have Skills: Experience with ITIL processes and ServiceNow certifications. - Solid understanding of ServiceNow platform architecture and development best practices. - Experience with ServiceNow modules such as Incident Management, Change Management, and Service Catalog. - Strong problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow development. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow solutions.
Employment Type
Full Time
Key Skills
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