IT Intern On the Job Trainee
Posted on :
05-07-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-07-2024
Job Description
About our Client:
Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses worldwide with their own fulltime firstrate offshore team in the Philippines.
Our smart tailored outsourcing and HR solutions deliver highquality results with reduced operating costs for companies of all sizes across a wide range of industries.
Job Summary:
As an IT Desktop Support Intern you are to provide daytoday PC/LAN technical support for network infrastructure and internal desktop systems (software and hardware) of the company.
Responsibilities:
- Performs all hardware and software jobrelated responsibilities
- Installs and configures computer hardware operating systems and applications
- Monitors and maintains computer systems and networks
- Sets up new user s account and profile including password issues
- Resolves basic computer and network issues
- Troubleshoots systems and network problems and software faults
- Maintains and updates computer conditions as needed
- Diagnoses computer hardware and software network systems and other system issues accurately and quickly
- Completes routine work orders and move/add/change requests and upgrades systems
- Relay information to technical and nontechnical personnel
- Provides report to the IT Lead and IT Manager
Requirements
- Candidate must possess at least a Bachelor s/College Degree Computer Science/Information Technology or equivalent
- Excellent in both written and oral communication is required for the position
- Experience working with a managed desktop platform and LAN
- Knowledge in BPO technology including voice and data integration
- Advance knowledge in LAN and WAN is preferred
- Working knowledge of End User Support and its management
- Performs daily work routine with minimal supervision
- Must be willing to undergo necessary training
- Experience in supporting Enterprise and Service Provider platforms and architectures such as Google Workspace Zoho Zscaler Microsoft applications Ring Central or any similar applications and systems.
- Strong attention to detail with excellent time management and organization skills independent excellent interpersonal skills highly motivated and able to work under pressure.
- Exceptional English communications both written and verbal
Must have (OJT):
- Memorandum of Agreement to be signed by both parties
- Minimum of 400 OJT hours
- Must have Fiber Optic internet with at least 25 Mbps bandwidth
- Must have a backup desktop or laptop with the latest OS
- Must be able to work on a shifting schedule
- Must be amenable to work inoffice as required
- Must be willing to work in Makati City 24/7 shifting schedule with minimal coverage during holidays and weekends.
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Employment Type
Full Time
Key Skills
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