Regional ManagerEngineering - North Central

Leadership:

• Responsible for translating PAT strategic objectives into actionable operational plans detailing clear implementation roadmap and milestones at the assigned region.
  
• Develop and implement goals to improve the regional performance on power availability including power equipment performance and tower maintenance.
  

Team Development:

• Thoroughly understand and communicate requirements to appropriate team members and manage all requirements accordingly to each stakeholder.
  
• Ensure team members have the needed tools and provide timely feedback.
  
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
  
• Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
  
• Provide mentoring to all subordinates.
  
• Lead employees to encourage maximum performance and dedication.
  
• Ensure all teams are practicing the principles of collaboration prioritization team accountability and visibility.
  
• Appraise the performance of individual team members identify skill gap and recommend training as per the organizational set processes.
  

Operations:

Diesel Management:

Validate the diesel consumption share diesel allocation and identify any changes in the allocation plan.

Interface with the Diesel Coordinator and Supplier in the case of deviation in the quantity and quality of diesel supply to ensure schedule adherence.

Report sites in the region with critical diesel levels 7 days in advance to the Head of Operations and Diesel Coordinator to prevent outages.

Track diesel level through RMS and report discrepancies to the Diesel Coordinator.

Receive reports from SDSs in the region on diesel delivery and confirm the need for diesel intervention if any.

Ensure biannual scheduled tank cleaning annual tank painting and tank calibration.

Ensure the site security for

Power Availability:

Responsible for power availability for the region as per the Tenant SLA onsite uptime.

Drive the MS vendor and SDS to achieve the target MTTR.

Take proactive corrective measures to reduce fault count and repeat fault incidents.

Suggest measures to increase the power availability on sites by converting sites to ongrid sites and provisioning of secondary power sources.

Site Maintenance:

Drive MS vendor on all issues arising from deviations in the site maintenance plan and trigger the maintenance intervention for both routine and nonroutine maintenance processes.

Validate JCC for all maintenance work carried out within the region. Initiate the request for materials for site maintenance and validate the GRN.

Ensure that MS vendor carries out periodic Janitorial and clearing foliage to maintain a safe perimeter in every site in the region

Responsible for RMS equipment in sites within the region.

Responsible for site delivery to tenants for SO closure.

Manage daytoday operations and stakeholders in the region.

Ensure that the field operations engineers effectively carry out their responsibilities and ensure the smooth running of the operations.

Provide input into continuous development of site maintenance processes.

Tower Maintenance:

Tower Audit: Ensure biannual tower audit

Regular inspections: Spot checks on tower structures and foundations to identify potential issues before they become major problems.

Ensure periodic Cleaning and painting of towers in the region to protect the structure.

Grounding and bonding: Verifying proper grounding and bonding to ensure safety and prevent damage.

Regulatory compliance with regulations: Ensure that the site adheres to industry standards safety protocols and regulations.

Community and LL issue Management:

Coordination with Landlord community and SAQ to get 24 X 7 access to the site

Foster positive relations with Landlord and Community to resolve issues related to site access

New Site Rollout / Site Modification:

Ensure completion of work related to the new site rollout as per project timelines

Ensure capacity expansion to accommodate new colocation service order requests

Validate and sign off JCC for civil and electrical work done in the sites within the region

General Duties:

• Submit reports to the Head of Operations in all matters relating to the region.
  
• Promote communication between colleagues for the benefit of information flow and to curb any problems that arise.
  
• Manage relationships with tenants and MS vendors.
  
• Perform duties assigned by the Head of Operations
  
• Continually assess operational and business continuity risks and provide timely awareness as well as deploy mitigating initiatives.
  
• Ensure customer satisfaction and high levels of service and promote continuous improvement efforts to drive repeated business and customer loyalty.
  
• Effectively collaborate across functions (working in the matrix) to build joint objectives to reach regional goals
  

Requirements

• 1st degree in Telecommunications/Electrical/Electronics/Mechanical Engineering
  
• At least 5 years in Telecom operations and 10 years in the telecom industry