FB Guest Relations Executive
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
As a F&B Guest Relations Executive , you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: • Manage guest queries in a friendly, timely, and efficient manner • Ensure knowledge of menu and all products • Follow correct reporting procedures if faced with issues • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene • Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay • Has a good knowledge of the restaurant's sitting arrangements • Comply with hotel security, fire regulations and all health and safety legislation
Employment Type
Full Time
