drjobs Accountant Customer Service Rep HelpDeskSupport العربية

Accountant Customer Service Rep HelpDeskSupport

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Jobs by Experience drjobs

0 - 12 years

Job Location drjobs

Al Daayen - Qatar

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Job Description Job Title : Customer Service Representative hybrid remote andin-office Reports To: Mark Shramek,President/CEOLastUpdated: March 2022 Status& Salary: Non-Exempt & $18-20 perSUMMARYOFROLEThisrole serves as the main point of interaction between our customersand field technicians, and works to provide professional, efficientservice by resolving service issues and providing outreach to ourESSENTIALDUTIESAnswers allcalls in a professional, pleasant manner and routes or handles as Resolvescustomer issues by clarifying the customers complaint, determiningthe cause of the problem, selecting and explaining the bestsolution to solve the problem, expediting correction or adjustmentand following up to ensureresolution Tracks customersatisfaction and technician Handles Accounts Receivable and invoice collections according to companyguidelines Provides weeklyreports outlining any issues as well as all steps taken to resolve Handlesscheduling of technician workorders Engagespro-actively and regularly with customers to ensure a customarysatisfactory Attendsstaff meetings and training as Performsother duties asKNOWLEDGE,SKILLS &ABILITIESSelf-motivatedwith the ability to work autonomously andunderstand when a superior needs to be involved in decision Exceptionalinterpersonal skills which positively benefit interaction withinternal and external Goodcomprehension and communication skills, with the ability to listento and understand information and ideas presented through verbal Demonstratedability to operate safely in the Ability to effectively juggle multiple priorities in a fast-paced Highly organizedand efficient with Basic computerskills and familiarity with Microsoft Ability to successfully use Outlook

Employment Type

Full Time

Department / Functional Area

Accounts / Taxation / Audit / Company Secretary

Key Skills

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.