Business Analyst 1 year FTC
Business Analyst 1 year FTC
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This role is a 1 year FTC
Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.
Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 global colleagues.
Purpose of the job
The role of the Business Analyst is to support and enable business change across all areas of the Global Business Service and Operations (GBSO) OpEx landscape.
The Business Analyst is responsible for eliciting requirements from the Global Process Owner (GPO) or business lead and then performing the necessary analysis and documentation to ensure the changes are made.
The Business Analyst will work closely with various GBSO stakeholders across various departments.
The Business Analyst will work with all the GPOs and support business processes for both new products and improvement initiatives.
Utilise Lean 6 Sigma approach and techniques to create data driven decisions
Key Responsibilities
Project and Improvement Delivery
Own the delivery of accurately define and document required processes both current and suggested future views
Capture data elements organise and model data to support or improve recommendations.
Independently lead interviews with stakeholders facilitating workshops and other requirements gathering meetings where required.
Provide timely updates to stakeholders relating to current projects/assignments including flagging any challenges or delays to achieving deadlines.
Analyse business objectives and align requirements captured to these business objectives
Ensure that required signoffs are achieved in a timely manner to not impact deadlines.
Setup structure and deliver quality process documentation and feedback as required.
Provide support for the GPOs ensuring that any clarification or additional documentation is provided in a timely fashion and does not impact the timelines for each project/assignment
Contribute to and deliver considered concise and relevant presentation to internal teams.
Team Working
Working as part of the OpEx community within the Group to align project deliverables solutions and operations
Work with the GPO to ensure all requirements gathering and analysis tasks are accurately planned within the overall agreed timeframes of the projects
Provide regular and accurate reports of progress and any changes to the GPO
Knowledge skills and experience required
1.Demonstrable ability to document business requirements process steps and User Stories
2.Strong networker communicator and relationship builder who can demonstrate through examples the effective management of stakeholder relationships at all levels internally and externally.
3.Drive and knowledge of Process improvement and continuous improvement.
4.Experience working in a global business environment with an understanding of regional variation.
5.Demonstrable understanding of business cases and supporting cost benefit analyses.
6.Exceptional written/spoken English language skills.
7.Excellent interpersonal presentation and communication skills with the ability to influence.
8.Proficient in MS Office suite.
Person Specification
Solutions oriented question challenge innovate
Selfmotivator with a willingness to learn new skills
Thorough with acute attention to detail
Ability to show initiative and to work independently
Ability to generate ideas and draw them out of others
Ability to work at pace work through project challenges in a collegiate way
Team player goal and outcome orientated
Excellent communication skills (ability to present inform influence and guide others)
Comfortable working with people at all levels in an organisation
Willingness to take on a variety of roles and responsibilities
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.
We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.
In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).
If you need any extra support throughout the interview process then please email us at
We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.
Employment Type
Full Time
