Business experience: Managing priorities selfmotivated and handling transactional activities
Any ERP Transaction experience: If they worked in tools like GetPaid or High Radius or even any homegrown tools that would be great.
Key Job responsibilities:
Work GetPaid email queues and determine the final resolution which may mean deleting older emails.
Advance GetPaid Strategies; Notifying customers via email of suspension since it is a manual step in our process
Work through emails to help improve payments
Work through collection tickets
Other key points:
We will need to get PCs and user ids
We will be handling training on the processes we need to implement.
We do not expect these people to handle pure call the customer collector activities but expect them to engage verbally with team members and potentially customers.
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