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1 Vacancy
Remote:After a weeks training (MonFriday at our Support Centre in Hams Hall Distribution Park Coleshill) this will be a remote based position.
There is some flexibility with the training week We need at least 2 days onsite during that week so we can get you set up with the IT equipment the remaining 3 days could be trainedremotely although we do prefer to do this in person where possible.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family members memory.
You never know who someone will become. So with your passion and our products you will help ignite the spark in helping people unleash their creativity find new passions hobbies or rekindle fond memories.
The unseen possibilities are limitless and it all starts with you.
Youll be the captain of making smoothsailing customer order requests a walk in the park so theyre left wideeyed and bewondered by the sheer awesomeness of their experience with you.
Handling online orders general queries and working with other departments such as our supply chain to follow up on customer orders is all part of the amazing service youll be providing.
But thats not all youre also the superhero of turning frowns upside down by handling any complaints and turning them into positive resolutions so that our customers become your biggest fans after your magical touch.
Youre the bridge between whats on our customers minds and how were able to support them.
To inspire reading learning creativity and play.
We are Crafty We are Caring We are Cando
Each year we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know whats going great and what needs a couple of tweaks to help make The Works the best place youve ever worked! Youll have opportunity to help give us that direction.
At The Works we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all including underrepresented groups such as ethnic minorities people with disabilities carers & members of the LGBTQ community (including those who identify as lesbian gay bi trans nonbinary or use another term).
We are open to discussions around working hours and flexible working. And where possible well try to support this. If you need reasonable adjustments to apply for this role please contact and well be happy to help!
Remote