Tele-Sales Executive

Requirements

Key Responsibilities:

• Drive sales by making outbound calls and pitching the company's products & packages in line with customers' needs
• Developing in-depth knowledge of the company's products & packages
• Consistently meet and exceed monthly Key Performance Indicators (KPIs) and revenue targets
• Fostering and sustaining relationships with customers to encourage repeat business
• Ensure timely and accurate collection of payments from customers in accordance with company policies
• Demonstrate proficiency in using lead management systems and CRM tools for effective sales operations
• Exhibit excellent command of both English and Arabic (verbal and written), catering to the bilingual nature of the GCC market
• Accurately recording and processing details of customers' purchase orders in the CRM
• Possess a solid understanding of the property and automotive markets in the GCC region, staying updated on industry trends
• Display exceptional communication and negotiation skills to navigate diverse customer requirements
• Identifying and classifying buyer profiles, i.e., B2B, B2C, C2C
• Using sales scripts proffered by the company to drive sales and respond to customer rejections
• Meeting monthly KPIs & revenue targets
• Ensuring timely payment collection from customers Proficiency of Tools & Systems
• Lead management system, CRM Essential Skills
• Excellent command of English & Arabic (verbal & written)
• Excellent communication and negotiation skills
• Good knowledge of property & automotive markets
• Cool-tempered and able to successfully counter rebuttals in order to close sales
• Basic knowledge and working experience of call center systems & solutions

Qualifications:

• Bachelor's degree in marketing, communications, business administration, or related field is preferred
• Excellent command of English & Arabic (verbal & written)
• Excellent communication and negotiation skills
• Good knowledge of property & automotive markets
• Basic knowledge and working experience of call center systems & solutions

Experience:

• (03) years of sales experience in related field (cross-GCC sales experience will be given strong preference)

Skills:

• Proven experience working as a telesales executive
• Proficiency in all Microsoft Office applications
• The ability to follow scripts
• Strong negotiation and consultative sales skills
• Excellent organizational and problem-solving skills
• Effective communication skills
• Exceptional customer service skills