Fraud Prevention Manager

About the Client

Financial Services (Digital Asset)

Location

Bangkok TH (MRT Line)

Responsibilities:

• Deliver and enhance fraud prevention strategy for the prevention or minimization of fraud risks
• Establish the Companys vision for fraud mitigation and lead a team focused on preventing fraud and money laundering
• Oversee the hiring and training of customer protection personnel to ensure an effective team
• Set customer protection team policies procedures and objectives
• Ensure team members of a fraud investigation unit maintain a high level of integrity in performing job duties
• Collaborate crossfunctionally with engineering product compliance and operations to make sure that the fraud systems and tools are effective and efficient in detecting potential risks
• Assist the operation teams in managing fraud events and ensuring proper/timely escalation
• Identify relevant emerging risks and fraudrelated trends
• Create education and training materials for employees and customers on common fraud trends and techniques
• Maintain records of all investigative operations and the analysis results

Qualifications:

• Bachelors degree in any related field.
• Minimum 5 years of experience in fraudrelated role and at least 3 years in management level
• Background in KYC/AMLO regulations Digital Assets Market Capital Market or Financial Market
• Experience working in the cryptocurrency field or financial services is preferred
• Strong English and Thai communication skills
• Solid foundation in data analyzation root cause and learningneed analysis by using various data sources
• Project management and planning skills
• Strong mentoring prioritizing taskdelegate and coaching skills
• Strong leadership qualities with excellent communication and interpersonal skills

Remote Work :

No