Provide hospitality support to include but not limited to reception service, greeting and welcoming visitors, directing and announcing business updates as appropriate, meeting room support and ad-hoc lunch ordering.
Receive and sort daily mail/receive deliveries/arrange couriers. Notify employees when they receive deliveries.
Provide administrative support in maintaining all documentation and record keeping,
Maintain security by following procedures and controlling access (operate visitor book, issue visitor badges). Activating visiting colleagues badges for Amsterdam office use.
Provide new colleagues with access badges, office tours & site inductions
Perform daily site checks, logging any issues in the appropriate system. Maintain a tidy office by ensuring that kitchen area, meeting rooms and common spaces remain clean.
Ensure appropriate supplies of consumables at all times (eg milk, coffee beans, CO2 bottles, stationery equipment, etc)
Cooperate with building property managers to solve issues relating to service requests, upkeep of facilities & attend building tenant meetings when required,
Working with office support team to ensure service is delivered at all times, especially during any team absences,
Process purchase orders and expense reports. Process invoices in timely fashion following all checks and procedures,
Coordinate with Executive Assistants on in-house events, support senior management needs as they arise, and respond to any other requests relating to the Senior Management in timely manner,
Take part in and be responsible for QHSE (Quality, Health, Safety & Environment) provision, coordinating fire warden and first aid trainings & associated arrangements, ensuring first aid supplies are sufficient,
Take part in regional EMEA initiatives as required
Perform daily floor checks and identify needs for repairs, ensuring checks of all meeting rooms, toilets, plants, lighting, etc,
Raise Facilities tickets in Informa’s preferred Facilities Management reporting tool & see through to completion,
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