Traffic Controller - EMEA
Posted on :
12-06-2024
Employer Active
1 Vacancy
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Job Description
The 5CA Traffic Controller keeps track of agent’s activities and business coverage, ensuring our clients have a steady, reliable service and our agents are provided with a workflow that guarantees successful productivity within established business metrics. The Traffic Controller will closely monitor tickets and e-mails while ensuring every agent is provided with assigned duties within their capabilities and skills.
Employment Type
Part Time
Department / Functional Area
Key Skills
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