About 5CA
5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
12 Job openings in 5ca
1 - 0 years 
Not Disclosed
As a Customer Support Agent at 5CA, you'll provide technical support as part of a broader international team. You'll troubleshoot customers' technical issues with their PC hardware and connectivity issues. You'll be on the frontline, answering customer queries and tick More...
This role is a technical leadership position. The Senior Information Security Officer is responsible for carrying out the Information Security responsibilities within the company, providing technical security solutions to the business as required, performing security impact analys More...
As a Customer Support Agent at 5CA, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You'll be on the front line talking to customers via email, live chat, social media, and phone. You'll More...
About The Job This role will be primarily focused around performing outreach through emails, calls, and social selling to qualify prospective customers. Be part of a team that identifies new prospects, develops outreach sequences to connect with relevant stakeholders, monitors and o More...
As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lea More...
私たちは、あなたと同じようにゲーマーとゲームを愛しています。ぜひ5CAに入社し、ゲーマーがゲーマーを助ける役割を担ってみませんか？ ゲームサポートの仲間たちとつながり、自宅で快適に働き、世界で最も人気のあるゲーム製品群のサポートを提供するお仕事が待っています。 仕事内容は？ プレイヤーサポートエージェントとして、以下のような業務を行っていただきます。 カスタマーサポート（Eメール、ライブチャット、電話は無し）以下のような内容になります。 アカウントのサポート（アカウントのカストマイズ、アップデートなど） 支払いのサポート（返金、購入未 More...
As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lea More...
As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lea More...
As a Customer Support Agent at 5CA, you'll provide technical support as part of a broader international team. You'll troubleshoot customers' technical issues with their PC hardware and connectivity issues. You'll be on the frontline, answering customer queries and tick More...
About The Job This role will be primarily focused around performing outreach through emails, calls, and social selling to qualify prospective customers. Be part of a team that identifies new prospects, develops outreach sequences to connect with relevant stakeholders, monitors and o More...
As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lea More...
Lead & coach Team Lead(s) and Senior Agents Monitor and optimize a variety of Customer Service SLA's & KPI targets Create performance management structures to achieve the team’s success Act as the main point of contact for clients for operational matters, collab More...
