OVERVIEW OF THE ROLE:
You will be working with multinational clients and contributing towards codeveloping creative technologybased solutions to their biggest business challenges. Working across a range of industries supporting diverse business needs including branding communications strategic planning customer experience product development and consumer behaviour you will be part of the team ensuring we deliver exceptional insights across quantitative research projects.
This is a South African based regional client servicing role.
Skills :
KEY PERFORMANCE AREA s:
RESEARCH DESIGN:
- Working with Research teams across the MDI network you will help design research programs that provide answers to client s business questions.
- Appraising client briefs together with the research team to understand client needs and business objectives.
- Demonstrate critical thinking and research knowledge to help the research team produce effective proposals.
- Collaborate with the research team to suggest and implement best practice research designs and output.
- Help design quantitative questionnaires that are short targeted and enjoyable for consumers to complete.
- Checking questionnaire scripts for logic and flow before deployment to ensure an optimal consumer experience.
PROJECT MANAGEMENT:
- Provide input into projects to ensure the research team can deliver against agreed objectives and within required budgets and timelines.
- Schedule and participate in regular planning and review meetings.
- Highlighting any project management concerns with your manager to ensure seamless client service.
- Ability to work outside of defined parameters and be able to adapt to situations as they change.
- Prepare simple project costings for your managers review including liaison with suppliers.
- Building strong relationships with suppliers to ensure the best project outcomes for MDI.
REPORTING:
- Working with the Research team by inputting into all elements of reporting such as the analysis requirements working with dashboard software checking data in the charts assisting with report commentary and summaries
- Providing insight recommendations that align to the clients research and business objectives.
TEAMWORK & COLLABORATION:
Effective and efficient team member who demonstrates a strong spirit of collaboration openness towards people of different cultures and a proactive attitude to build relationships internally and externally with teams and markets beyond one s own. A hunger to learn with a passion to grow.