Reservations Travel Consultant
Reservations Travel Consultant
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- To Develop and maintain excellent working relationship with Tour Operators
- Design requests of exclusive experiences in Cape Town
- Preparation of tailormade offers and travel documents preparation of travel programs and administrative process
- Oversee and manage the guest s itinerary and ensure that it is executed successfully
- To manage and assist guests from their time of arrival and until their time of departure
- To supervise current Tour Programs and services provided
- To supervise and interact with other providers as well as to assist in finding new potential service providers of high standards.
- To book and supervise all Tour Guides and drivers working for Samsara Africa Travel Operations Department
- Provide consultation regarding travel and tourism products and all other information pertaining to travelling to Clients.
- Send receive and process emails with third parties on behalf of the company
Requirements
- Exceptional customer service skills
- Good judgement and adept use of travel research and technologies
- Passion for travel
- Minimum two Years of experience
- The position requires above average level of knowledge about Tourism Products/Packages in South Africa
- Excellent communication skills in verbal & written English be eloquent telephonically be detailoriented and be able to provide efficient customer service.
- Proven ability to work independently and handle bookings unsupervised.
- Willingness to learn and adapt quickly during the initial training period.
- Flexibility in working hours and availability for emergency phone duty.
Benefits
Matric Travel and Tourism Qualification 3 years experience
Employment Type
Full Time
