Hostess

• Greeting guests as they enter and putting them on a waiting list as necessary.
  
• Providing guests with menus and answering any initial questions.
  
• Seating guests at tables or in waiting areas.
  
• Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
  
• Engaging with guests to ensure theyre happy with food and service.
  
• Responding to complaints and helping to resolve them.
  
• Answering phone calls taking reservations and answering questions.
  
• A knowledge of the menu.
  
• Helping out with other positions in the restaurant as needed.
  
• Providing great customer service.
  

Requirements

• bachelor degree or equivalent preferred.
  
• experience as hotsess 3 years
  
• Ability to provide topnotch customer service in a fastpaced environment.
  
• A positive attitude and ability to work well under pressure with all restaurant staff.
  
• Does highquality work while unsupervised.
  
• Able to work in a standing position for long periods of time.
  
• Able to safely lift and easily maneuver trays of food when necessary.
  
• Willing to follow instructions and ask questions for clarification if needed.
  
• Able to handle money accurately and operate a pointofsale system.
  
• Able to work in a busy restaurant environment.
  
• Restaurant experience a plus.