The company is a leading design house of modern luxury accessories and lifestyle collections with a longstanding reputation built on quality craftsmanship. Defined by a freespirited allAmerican attitude the brand approaches design with a modern vision reimagining luxury for today with an authenticity and innovation that is unique. All over the world the brands name is synonymous with effortless New York style.
As a member of the family we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
As the Cafe Manager you oversee the daily operations of our cafe ensuring that it is running efficiently and providing customers with excellent service. You will be responsible for managing staff ensure that the cafe is properly stocked and maximize profitability.
You will lead by example set the tone for the cafe and provide feedback to your team that will result in a more efficient productive and profitable cafe that exceeds the companys service expectations.
The successful individual will leverage their proficiency to...
- Oversee daily cafe operations including managing staff monitoring inventory and ensuring customer satisfaction
- Oversee scheduling of staff members and be able to quickly find replacements in the event of a staff member being sick or absent
- Monitor budgets to ensure that the caf remains profitable. Actively find ways to lower operational costs while expanding the caf s customer base
- Taking inventory of caf supplies and ordering new stock as needed
- Work closely with customers to answer questions and listen to complaints regarding food quality and customer service before working to resolve those complaints promptly
- Suggesting new menu items based on customers preferences and feedback
- Identifying strategies to retain and attract customers
- Ensure all policies and procedures are followed and maintain a clean and organized work environment
Requirements
The accomplished individual will possess...
- Minimum 1 to 3 years of managerial experience in the food or hospitality industry
- Ability to inspire team to meet and exceed performance standards
- Comfortable with flexible work schedule to meet the needs of the business including nights weekends and holidays
- Must have a food handler s license and be aware of regulations concerning food health and safety
- Proven management skills with exemplary organizational time management communication and customer service skills