Waiter - The Pavilion Restaurant - Marriott International Inc
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Job Description
Job Category Food and Beverage & Culinary
Location Al Bustan Palace a RitzCarlton Hotel PO Box 1998 Muscat Oman Oman VIEW ON MAP
Schedule FullTime
Located Remotely N
Relocation N
Position Type NonManagement
POSITION SUMMARY
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait recook orders and product availability. Communicate additional meal requirements allergies dietary needs and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas china glass etc. throughout the day. Complete closing duties including restocking items turning off lights etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and handeye coordination. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
At more than 100 awardwinning properties worldwide The RitzCarlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them. Attracting the worlds top hospitality professionals who curate lifelong memories we believe that everyone succeeds when they are empowered to be creative thoughtful and compassionate.
Every day we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the Gold Standards of The RitzCarlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The RitzCarlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team you will learn and exemplify the Gold Standards such as our Employee Promise Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The RitzCarlton you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.
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Employment Type
Full Time
