About the company:
The organisation is a leading NonBanking Financial Company (NBFC).The lines of business include Lending and BPO Services.Incorporated in 2007 the organisation has a robust network of more than 1680 branches in 1144 cities thus catering to a wide reach of customers. The organsation offers a comprehensive bouquet of products and service offerings that are tailormade to suit its customers requirements including firsttime borrowers and the underserved segments. The product portfolio includes Personal Loan Business Loan Loan Against Property Enterprise Business Loan Gold Loan Car Loans Loan Against Securities Commercial Vehicle Loan Construction Equipment Loan and Consumer Durable Loan.
Job Requirements:
- Experience required Minimum 78 years of work experience. Minimum 3 to 4 Years of Team handling experience is required
- Must have deal with Retail Asset (LAPLoan against property)
- Must have experience in NBFS/Banking Sales
- should have local market connect
- CTC Bracket 6 10 LPA
- Qualification Graduate
- Location Bagalkot
- Notice Period: Immediate to 15 days (Candidates with notice period of less than 30 days are preferred)
Job Description
Position: Branch Incharge /Branch Manager
Role Brief :
The key functions will be
Profitability Management Maintaining & optimizing profitability for the branch.
Target setting & management Monitoring branch targets in numbers & volumes.
Portfolio quality management through superior underwriting working closely with collections.
Cost management managing all branch operating costs including cost of acquisition operations etc.
People management Motivating team handling HR & administration function of the branch.
Customer experience management Ensuring superior customer experience and handling customer
service in terms of collections pre closures & service issues.
KEY RESPONSIBILITIES
Business
Achieve contributed value targets set for the branch.
Ensure sales volumes for multiple products sourcing quality & underwriting diligence to meet sales
targets while controlling delinquencies and frauds.
Provide superior customer experience.
Manage TATs on credit & processing.
Minimize pre & post disbursal discrepancies. Monitoring Performance.
Monitoring Branch performance in terms of key drivers i.e.
Contributed Value....Volumes / Profitability / Expenses / Losses.
Employee Retention.
Employee Productivity.
Customer experience.
Monitor individual performance of each employee continuously work to maximize productivity. People Management.
Motivate and develop branch team.
Drive branch team to excel.
Manage and mentor the team and keep attrition of branch staff low.
Conduct regular meeting with branch staff.
Provide open and honest feedback and ask for feedback.