Telesales

Overview

Key Responsibilities

• Conduct outbound calls to prospective customers to generate sales.
• Deliver scripted sales pitches to the customer that highlight the benefits of the product or service.
• Handle customer questions and objections effectively to close sales.
• Maintain accurate and detailed records of calls made and outcomes achieved.
• Meet or exceed sales targets and quotas.
• Build and maintain strong customer relationships through proactive communication.
• Follow up on leads and conduct customer satisfaction surveys.
• Collaborate with the sales team to ensure customer needs are met.
• Provide feedback and input on product or service improvements.
• Stay updated on product knowledge and sales techniques.

Required Qualifications

• Prior experience in telesales or a similar sales role.
• Demonstrated track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Ability to effectively handle objections and rejection.
• Strong negotiation and persuasion abilities.
• Customer serviceoriented mindset.
• Proficiency in using sales CRM software.
• Resilience and perseverance in a targetdriven environment.
• High school diploma or equivalent; Bachelors degree is a plus.
• Proactive and selfmotivated approach to sales.

communication,sales,negotiation,customer service