Spa Service Expert - Spa Receptionist
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Job Description
Be on time for shift and maintain consistent, regular attendance record
• Properly open and close spa each day according to Standard Operating Procedures.
• Accurately book, change and cancel spa appointments.
• Acknowledge and greet everyone who enters and leaves the spa.
• Ensure that the check-in, check-out and payment process is handled in accordance with company policy
• Familiarity with Spa Booking Softwares
• Answer the phone promptly and use the guest’s name throughout the phone conversation; operate phone system accurately and efficiently.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
Employment Type
Full Time
