Customer Service Representative with German or Dutch

Our Client is dedicated to addressing the worlds most complex filtration challenges. Through innovative solutions and groundbreaking technology they are leading the way in advancing filtration for a cleaner and healthier world. If you want to be part of this team and make significant contributions both within the organization and in the communities they serve apply now.

Tasks

• Process and monitor customer purchasing orders ensuring smooth transactions
• Provide effective service and support to assigned customers
• Communicate delivery commitments and address any order discrepancies
• Manage new customer and supplier requests as well as handle invoicing and material return
• Respond to customer inquiries promptly and maintain strong relationships
• Facilitate communication between customers and internal departments

Requirements

• Studies in administration or a related field or equivalent experience
• Previous experience in administration customer service or logistics
• Proficient in MS Office packages and Outlook. Knowledge of Oracle R12 incoterms payment terms and CRM is a plus
• Strong communication and administration skills fast learner and a team player
• Flexible multitasker and adaptable to changes
• Proactive attitude with the ability to make decisions when necessary
• Native level or proficiency in German or Dutch
• Full professional level of English

Benefits

• Permanent contract

• Flexible schedule

• Hybrid working policy

• Health and life insurance

• Pension plan

• Daily shuttle from Pl Espaa (BCN) to office (Terrassa)

• Social benefits after 1 year

• Multicultural environment with growth opportunities

• Step 1: Interview with our Recruiter to get to know you better

• Step 2: Video call with clients HR

• Step 3: Interview with the supervisor and HR Manager in their office