Greetings from Careerschool HR Solutions
Role : Process Associate
Qualification : Any Degree
Experience : Freshers & Experience Both Can apply
Shift : Day shift
Salary : Up to 2.5 LPA Quartely Bonus
Location : Sivaji Nagar Bangalore
Key Responsibilities:
A Customer Service Representative or CSR will act as a liaison provide product/services information answer questions and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Answering questions about a company s products or services
Processing orders and transactions
Resolving issues and troubleshooting technical problems
Delivering information about a company s offerings
Providing proactive customer outreach
Handling customer complaints
Collecting and analyzing customer feedback
Responding to customer reviews
Developing and documenting knowledge into helpful content
Tracking customer service KPIs and metrics
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