Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.
JOB DESCRIPTION
ASSET & EXPERIENCE:
- Comfortable working in a highly visible role.
- Exceptional analytical and problem-solving skills.
- Honest, ethical, and dependable.
- Experienced in mediation and conflict resolution processes.
- Positive, go-getter attitude.
- Expert stress management skills and ability to make important decisions under pressure.
- Attentive listener; understanding, empathetic, and personable.
- Highly computer literate in Microsoft Suite (especially Excel).
- A proven strong interpersonal skill, keen to motivate and effectively educate and connect department managers and employees regarding all HR matters.
PEOPLE:
- Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive.
- Coordinate and direct work activities for managers and employees.
- Foster cross-functional relationships and ensure managers and employees are properly connected.
- Regularly connect with employees for progress reviews and assessments, discussing any problems or grievances they may have.
- Promote a positive and open work environment where employees feel comfortable speaking up.
- Understand and adhere to all labour laws.
- Facilitating the onboarding process for new hires.
- Conducting induction programs to provide information about the company, its policies and procedures.
- Searching and sourcing candidates through various channels such as job boards, social media, referrals, and other sources.
- Reviewing resumes and applications and conducting pre-screening interviews to assess the candidate’s suitability for the job.
- Conducting HR-round interviews with candidates and assessing their skills, qualifications, and suitability for the role.
- Maintaining a detailed record of the company’s employees.
COMMUNITY:
- Maintain a professional and friendly relationship with other departments, team members, and guests.
- Introducing new employees to their colleagues and managers.
GROWTH:
- Support Kerten Hospitality team members in the strive for continued growth.
- Contribute to a working environment that fosters professional growth.
EXPERIENCE & SKILLS
- Degree in human resources, business administration, finance, or related field is desired.
- 2 years experience in Human resources field ideally with hospitality background
- Excellent written and verbal communication skills in English and Arabic is a plus
- Flexibility to travel