Welcoming students and visitors, in person or on the telephone, and ensuring that they are directed correctly
Developing a positive, welcoming, and caring environment in the Front Office
Maintaining email and phone communication with assigned members of staff and other personnel
Handling incoming calls and correspondence for both internal and external sources and responding independently when possible
Answering or referring inquiries
Maintaining a professional and welcoming Reception Area
Keeping record for any announcement and schedules for all school activities (SLO® & P.E. Dept.), sharing them with parents, and being able to answer their queries precisely
Accompanying new parents on the school tour and informing them of the facilities and features of the SABIS® Educational System
Assisting the Admission Officer/ Office Manager in providing support to new parents to complete the documentation, explain the system, school policies, rules and regulations, etc
Arranging with SLO® for the new parent orientation and school tour
Booking appointments for parents with AQCs and preparing relevant documents and information in advance (including student’s profile, infractions, and exam results)
Receiving parent enquiries, transferring them to person in charge, and following up with AQCs, SMC, and Office Manager
Assisting in student registration paperwork, procedures, and follow up
Performing his/her duties as per SABIS® systems, policies, and procedures
Working closely with the Director and the Office Manager to ensure the efficient operation of reception
Performing such other related tasks as assigned by the school management
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