Customer Service - Materials Control
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Job Description
Key Responsibilities • Liaison with Sub-Contractors, internal Customer Services/other internal teams on progress and resolution of each Service Order Job • Creation and maintenance of Sub-Contract database including all equipment under contract with 3rd parties. • Co-ordinate External sub-contractor processes and relationships • Liaise and negotiation with Sub-Contractors to achieve best commercial results • Constant review of "external engineer ' to ensure the date given to Customers for visits is achieved/updated as per pre-determined SLA • Negotiation with Sub-Contractors to obtain quotes and service client requirements within SLA
Employment Type
Full Time
