Learner Service Advisor

Job Description

A client of Insight Global’s is seeking a Learner Services Advisor that provides assistance to students in their development and ongoing achievement of educational goals, providing students with academic planning services based on program requirements and support services, and promoting student success and retention through effective communication, service, and support.

The LSA will contact students on a regular basis to build and maintain rapport and serve as the student’s advisor and first point of contact to ensure questions are answered and concerns are resolved. Assist students with questions related to course navigation, academic policies, course expectations, technical assistance, and other student support services