Cashier (F&B Service)

Job Description

• Prepare daily cashiering forms and operational forms
• Able to count and handle cash effectively, efficiently, with integrity and follow established and proper accounting procedures
• Complete knowledge of menus, and up-to-date information about specialties and menus
• Regular check with culinary team for non-availability items
• Answer all phone calls promptly and efficiently, using the correct greeting
• Carry out proper cashiering procedures by standards
• The ability to maintain a clean, neat and orderly order taker cabin throughout service
• Correct preparation of all necessary operational material in the order taker cabin and in the pantry areas
• Reporting of any guest comments to the superior, completing guest preference sheet
• Communicate to both internal and external customers in a polite, courteous and constructive manner
• Learning of safety, sanitation and hygiene policies
• Participation in internal training and necessary meetings
• Maintain good working relationship with colleagues, and all other departments
• Actively promote the services and facilities of the Hotel
• Report to Manager any kind of deviation from set standard and procedures
• Maintain complete knowledge of all F&B services, outlets, hotel services/ features and hours of operation etc.
• Control & maintain delivery timing within standard
  

Qualifications

• Average reading, writing and oral proficiency in the English language
• Must be well presented and professionally groomed at all times
• Able to count and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• Basic F&B product knowledge
• Team player with strong interpersonal skills and attention to detail
• Qualification must be a minimum of secondary education
• Minimum 1-year food and beverage serving experience
• Previous cashiering experience