Administrative Assistant AU Healthcare ZR329JOB
Administrative Assistant AU Healthcare ZR329JOB
Posted on :
09-04-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-04-2024
Job Description
This is a remote position.
Job Overview
As an Administrative Assistant specializing in referral processing you will play a pivotal role in ensuring seamless coordination between healthcare providers patients and the clinics. Your primary responsibility will be to manage the referral process with efficiency and accuracy ensuring timely access to our sleep services for those in need.
Job Description
Job Description
- Process incoming referrals from healthcare providers promptly and accurately adhering to clinic protocols and guidelines.
- Verify referral information and ensure completeness of required documentation prior to scheduling appointments.
- Liaise with referring physicians and healthcare facilities to obtain additional information or clarification when necessary.
- Maintain electronic and paper referral records with meticulous attention to detail ensuring confidentiality and compliance with privacy regulations.
- Communicate effectively with patients to facilitate the scheduling of appointments and provide necessary instructions regarding previsit requirements.
- Collaborate with internal departments including scheduling clinical staff and billing to coordinate patient care seamlessly.
- Assist in maintaining referral databases and generating reports to track referral trends and outcomes.
- Provide administrative support to the clinical team as needed including managing phone calls responding to inquiries and assisting with general office tasks.
Requirements
- Previous experience in healthcare administration or referral processing preferred.
- Familiarity with medical terminology and understanding of healthcare referral processes in Australia.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively in a fastpaced environment.
- Strong attention to detail and accuracy in data entry and recordkeeping.
- Proficiency in computer applications including electronic medical records (EMR) systems and Microsoft Office suite.
- Exceptional communication skills both verbal and written with the ability to interact professionally with healthcare professionals patients and colleagues.
- Commitment to maintaining patient confidentiality and compliance with privacy regulations.
- Positive attitude team player mentality and willingness to adapt to changing priorities.
- Demonstrated proficiency in using Cliniko (Health Practice Management Software).
Benefits
Join our team for an exhilarating adventure with these amazing perks:
- Permanent Workfromhome setup
- Companyprovided equipment
- Secondary WiFi Modem
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- Grab Voucher every month
- Birthday Gift
- Loyalty Gift
- Christmas Gift
- WorkLife Balance
- Active employee engagements physically such as Christmas Party & Team Building and virtual events such as townhall with prizes.
Organize and Manage Time: Handle multiple tasks efficiently, prioritizing as needed. Clear Communication: Talk with clients, team members, and stakeholders via email, phone, or video calls. Attention to Detail: Make sure everything's accurate, from data entry to proofreading. Tech Savvy: Comfortable using various software, project management tools, and communication platforms. Problem-Solving: Think on your feet to troubleshoot issues and resolve conflicts. Customer Service: Provide top-notch service to clients and customers. Adaptability: Roll with changes and different tasks with ease. Confidentiality: Keep sensitive info safe and be trustworthy. Initiative: Take the lead in suggesting improvements and finding solutions. Remote Work Etiquette: Be professional in virtual communication and stay focused.
Employment Type
Full Time
Key Skills
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