Job Title: Trainee/Executive/Sr.Executive
Function: Claims Coordination
Job Type: Full Time Job
Reports To: Manager
Location: Bengaluru
Our client is continues to be a competitive service provider in the Insure Tech Reimbursement Claim Settlement and the related industry. With ambitious growth plans in mind Our client is looking to offer cutting edge solutions to both patients and the partner hospitals by leveraging technology and with unique product offerings.
Job Duties & Responsibilities
- To create awareness about reimbursement claims submission. (Pre & Post Hospitalization)
- Efficiently and effectively handle grievance / issue raised by patients escalate issue to the team leader as necessary.
- Regularly Followup with Insurance company/TPA for claim status and Updates on ERP.
- Timely follow up with patient s messages and provide updates to them in the WhatsApp group.
- Fetching Insurance Admissibility details from Insurance company/TPA.
- Scan the medical documents given from submission.
- Share the documents in patients WhatsApp group.
- Upload the documents in ERP
Qualifications & Skills.
- Any Graduation/ Post Graduation
- Should have good listening skills.
- Excellent interpersonal & communication skills
- Should have good comprehensive skill.
Experience.
Additional Skills.
- Strong verbal skills Fluency in English and other regional language (Added Advantage).
- Strong problemsolving skills and enthusiasm for new tasks and challenges
- Relationship building skills.
- Ability to multitask and prioritize with a strong work ethic and attention to detail
communication skills,insurance,tpa,communication,hospitals