Work to fully integrate all program elements, aircraft production, modifications, engineering services and CLS to assist the Navy with maintaining the highest mission capable rates. Improve customer satisfaction through frequent and open communication with all customer contacts. Rapidly respond and resolve all customer support issues.
Provide technical research and guidance in the resolution of field problems related to installed equipment and systems and provide over-the-shoulder assistance and training to the Organizational Level maintainers for all aspects of line maintenance and servicing of the C-40A aircraft. The FSRs shall participate in functional check flights, operational flights, and travel worldwide to assist in aircraft repair, as requested. The FSRs shall be on-site two (2) hours prior to schedule mission departure and one (1) hours prior to scheduled arrivals with a minimum of eight (8) hours per day work requirement.
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