Customer Support Officer - Remote Work

Job Description: Ooredoo Q.P.S.C. is seeking a motivated and experienced Customer Support Officer to join our team on a part-time, remote basis. As an Associate Level Customer Support Officer, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns in a timely manner. Responsibilities: - Answering incoming customer inquiries via phone, email, or chat - Resolving customer complaints and issues effectively - Providing product information and assistance to customers - Processing orders, returns, and exchanges - Maintaining accurate customer records and documentation - Collaborating with other team members to ensure customer satisfaction Requirements: - 3 years of experience in customer support or a related field - Excellent communication skills - Adaptable and resourceful personality traits - Strong problem-solving skills - Leadership abilities - Ability to work remotely and effectively manage time - Proficiency in MS Office applications - High school diploma or equivalent Benefits: - Employee discounts - Medical coverage - Life insurance Working environment: At Ooredoo Q.P.S.C., we strive for a harmonious workplace where collaboration and respect prevail. We value teamwork and encourage our employees to grow and excel in their roles. Deadline to apply:Equal opportunity statement: Ooredoo Q.P.S.C. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. All qualified applicants will receive consideration for employment. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Customer Support Officer - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs