IT Support Engineer- Cyber Engineering

Job Description:

We are looking for a skilled IT Support Engineer specializing in Cyber Engineering to join our team. As an IT Support Engineer Cyber Engineering you will play a crucial role in providing comprehensive infrastructure support internal support and remote customer support. The ideal candidate will possess a strong understanding of cybersecurity principles and technologies coupled with expertise in firewalls access points VLANs switches networking server administration and cloud platforms such as AWS Azure and GCP.

Responsibilities:

1.Provide complete infrastructure support including cybersecurity measures troubleshooting maintenance and optimization of IT systems.

2.Offer internal support to employees addressing their ITrelated issues promptly and effectively with a focus on cybersecurity.

3.Deliver remote customer support ensuring timely resolution of technical issues and inquiries related to cybersecurity and IT infrastructure.

4.Configure install and maintain firewalls access points VLANs switches and other networking equipment with a strong emphasis on security protocols.

5.Implement and manage cybersecurity measures to protect organizational assets and data.

6.Administer servers ensuring their smooth operation security compliance and resilience against cyber threats.

7.Collaborate with crossfunctional teams to design and implement cybersecurity solutions and address technical challenges.

8.Monitor network traffic for security breaches and intrusionsand implement necessary measures to mitigate risks.

9.Document cybersecurity procedures configurations and incident responses to facilitate compliance and future reference.

10.Stay updated on emerging cybersecurity threats technologies and industry best practices to continuously improve IT infrastructure and support services.

Key Skills:

1.Proficiency in configuring and managing firewalls access points VLANs switches and other networking equipment with a focus on cybersecurity.

2.Strong understanding of networking principles protocols and cybersecurity measures.

3.Experience in server administration including installation configuration and maintenance with an emphasis on cybersecurity.

4.Familiarity with cloud platforms such as AWS Azure and GCP and experience in implementing cybersecurity measures in cloud environments.

5.Excellent troubleshooting skills with the ability to diagnose and resolve cybersecurityrelated issues efficiently.

6.Strong communication and interpersonal skills with the ability to interact effectively with both technical and nontechnical stakeholders.

7.Proven ability to work independently as well as collaboratively within a team.

8.Certifications such as Cisco Certified Network Associate (CCNA) and any relevant cloud certifications are desirable.

Education and Experience:

Bachelors degree in Computer Science Information Technology Cybersecurity or a related field or equivalent experience with a Diploma or BCA.

Minimum of 3 to 5 years of experience in IT support cybersecurity or a similar role.

Relevant certifications and training in networking cybersecurity server administration and cloud platforms are advantageous.

Location: Koratty Thrissur Infopark WFO

Salary: Upto 50k INR pm

If you have the required skills and experience we encourage you to apply and become a part of our innovative team.

Send your resume with cover letter to