Purpose of the role
Guest Relations is responsible for the organizations success in reputation and customer satisfaction.
Prior work experience: 2 4 years of working experience in Hospitality/Tourism background
Duties & Responsibilities
- Setting up hospitality for Isprava Guest checkin checkout
- Concierge services
- Massage cook restaurants planning the stay and special celebrations such as d cor cake
- Involved in the overall planning and setting up of new business vertical for Isprava
- Involved in Marketing Website Development Reservations Software s Revenue Channels FTO s Travel Agents Business Development Introducing F&B Staff Training along with Digital Media and packages roll out.
Skills Required
- Excellent communication skills (English)
- Able to demonstrate consistent high quality of hygiene and other allied services
- Organized and Systematic
- Patient energetic and openminded
- Wellpresented polite and tactful
- Can handle complaints in a calm manner
- Excellent people handling skills
Educational Qualifications: Degree in Hospitality
guest service management,front office,hotel asset management